Return Policy
Last Revised: October 10, 2024
Your satisfaction is important to us. If you are not fully satisfied with your purchase, we accept returns under the following conditions:
Return Eligibility
- Items must be returned within 30 days from the purchase date.
- Products must be in their original condition, unused, and in the original packaging.
- Certain items, such as personalized products and perishable goods, are non-returnable and will be specified on the product page.
Return Process
To initiate a return, contact us with your order number and details of the item you wish to return. After reviewing your request, we will provide instructions for returning the item.
Refund Policy
Upon receiving your returned item, we will inspect it and notify you of the approval status for your refund. If approved, refunds will be processed within 7-10 business days and credited back to your original payment method.
Exchanges
If you receive a defective or damaged item, please contact us to arrange an exchange for the same product.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods
- Customized items
- Digital downloads